Frequently Asked Questions

How do I get an estimate?

It's easy.  Do you:
  • Love filling out online forms?  Click Get Estimate on any page
  • Need more e-mail in your life?  Send a request to one of our awesome estimators, Julie or Nan
  • Want to speak to an actual human being?  Call us at (602) 269-3722
  • Enjoy faxing?  Fax us your request at (602) 272-2642

How do I establish credit with Central Bindery?

We're glad to offer net 30 day terms to companies with established credit.  To apply, you may download our credit application here, and e-mail the form back to Bill Polete here.

How much information does Central Bindery need to produce my job?

Our goal is to finish your project on-time and with zero errors.  One of the primary causes of delays in production is a lack of instruction to finish your job the way you'd like it; the more information that we have regarding your job, the quicker we can begin work and the sooner your finished product arrives back to you! Information that helps us to help you meet your deadlines includes:
  • A purchase order or our printer's checklist with as much information regarding the completion of your job as possible (we would rather have too much information than not enough!)  You may download our checklists for digital finishing here and standard finishing here.
  • A proof or sample of your job
  • A die line, or digital file of your image to be foil stamped and/or embossed (if applicable) - a vector file is preferred, but a high resolution raster file is acceptable.  Please set color to 100% black and 100% opacity when sending files for foil stamping and/or embossing

How do I schedule a job?

We encourage you to schedule your projects with us as soon as you can!  E-mail Eric or Tim, or reach us by phone at (602) 269-3722

What are Central Bindery's hours of operation?

Our office hours are 7:00 am to 5:00 pm (Arizona Time) Monday through Friday for estimating, shipping & receiving, and scheduling. 

Production hours are 7:00 am to 3:30 pm (Arizona Time) Monday through Friday.  We are able to increase production hours during times of higher workload.

Who is in charge of shipping and receiving?

Bryan Reid coordinates shipping and receiving, you may e-mail him here, or call him at (602) 269-3722.  In Bryan's absence, Eric or Tim will assist you.

Where is Central Bindery located?

Our physical address is 1329 North 29th Drive, Phoenix, Arizona 85009

Want to visit the plant?  Here's a map.

What in the world is a glue trap, spine, grind... ?

We understand it might feel like we're speaking a different language sometimes.  We'll try to clear things up - head to our glossary page.